It's been awhile since i caught up with my friend, CH. Initially we had decided on meeting at Raffles Link Pacific Coffee, but i decided to change to Max Brenner's for a change. However the change was a disppointment.

When we first arrived at the Max's, we stood there for awhile to be waited; we had to get the staff attention instead of them giving us the attention. (please note: only 4 tables are being occupied) Then when we finally got seated, we were only given ONE miserable laminated menu. Personally I disliked it when a table had to share one miserable menu, moreover I'm sure there were more menus available to go around as the other tables already had their food served.

After we had placed our orders, it took another good 20 minutes or more to get our beverages to be served. We were starting to wonder if the staff had to go harvest more cocoa beans to make our chocolate beverages.

Anyway I am pleased with the beverages and ambience. I loved the smooth thick chocolate taste to CH's Hug Mug Venezuelan Dark Chocolate, as the name says it, you have to hug it to drink it. It was really such a pity that a fine store which holds a lovely name with poor service quality.

Final note: I'm not the only one who reckons its poor service. Check out http://singaporeblacklist.blogspot.com